Warranty and Repair
We pride ourselves in our product quality with strict quality control checks in place. To provide you with additional peace of mind, we also offer 2 years warranty and life time after sales service for each orders. Buy with confidence and enjoy a great shopping experience!
Any damage not cause by human factors will provide free repair, customer can return the products to factory for repair or we will provide the free repair kit to customers.
Notes: All returns must be authorized by our Team via the Support Center.
Returns Process & Time-Frame
Please carefully follow our warranty process to minimize any delays:
1. If the item have any problems by factory fault, please submit a ticket in our Support Center stating your:
Describe the problem
Kindly allow between 3-6 business days for our after sales team to process your request.
Shipping Costs & Address
1. All shipping fees are at the customers expense. This includes shipping fees for a return or exchange. Shipping fees are non-refundable.
2. Please contact your local post office to confirm the actual shipping fee. We recommend you use the cheapest registered sea way method that is available. If need any shipping agent can also contact our after-sales service.